• We have a strict no-refund policy in place. We reserve the right to apply credit for a rescheduled appointment of the client’s choice anytime in the future. Once payment is processed online or by phone, and you call, email, or text our company to cancel for any reason whatsoever — including not seeing fees online or disputing charges with your bank — you will be held liable for agreeing to our Terms of Service and Cancellation Policy which clearly state that no refunds will be issued; only a credit may be applied for future use.
• To ensure transparency and clear communication, we require full payment before scheduling a mobile notary appointment, whether online or by phone. Once payment is made, there are no refunds for cancellations.
• We prioritize delivering prompt and dependable service to our clients. However, if a traveling notary is already en route or has arrived at the signing location, and the signing cannot take place due to any circumstances, refunds will not be provided. By proceeding with payment, clients affirm that they have carefully read and accepted our fees, terms of service, and cancellation policy.
• Lastly, clients must agree to hold Rai’s Mobile Notary, its employees, and contractors harmless for any issues arising during the notarization process.

Jail/Prison Notary Services

For clients requesting notary services at jails, prisons, or detention facilities, please note that our no-refund policy also applies to these specialized appointments.

• Correctional institutions have strict security protocols, scheduling procedures, and access rules that are outside of our control. If, for any reason, our notary is unable to gain access to a jail or prison due to facility rules, lockdowns, visitation restrictions, or administrative denials, no refunds will be issued.
• Additionally, if an inmate refuses to meet, sign documents, or participate in the notarization once our notary has arrived on-site or is en route, no refunds will be provided. Clients assume full responsibility for ensuring the inmate’s willingness and preparedness prior to scheduling the appointment.
• By booking a jail or prison notary appointment with Rai’s Mobile Notary, clients acknowledge and accept these terms as part of our Cancellation and No-Refund Policy.

Service of Process

To accommodate clients’ needs, we also have a cancellation policy in place for Service of Process appointments. We understand that situations may arise where clients need to cancel or reschedule their process serving appointment. Our goal is to maintain our commitment to providing reliable and timely services to all clients.

We have a strict no-refund policy in place. We reserve the right to apply credit for a rescheduled appointment of the client’s choice anytime in the future.

To ensure transparency and clear communication, we require full payment before scheduling a process serving appointment, whether online or by phone. Once payment is made, there are no refunds for cancellations.

We prioritize delivering prompt and dependable service to our clients. However, if a process server is already en route or has arrived at the location, and the service of process cannot take place due to any circumstances, refunds will not be provided. By proceeding with payment, clients affirm that they have carefully read and accepted our fees and terms of service.

Please provide as much notice as possible for appointment changes so we can accommodate your needs and continue providing high-quality service to all clients. To cancel or reschedule a process serving appointment, please notify us at least 24 hours in advance.

Lastly, clients must agree to hold Rai’s Mobile Notary, its employees, and contractors harmless from any issues that may arise during the process serving procedure.